Warranty & RMA
For the products in our assortment factory warranties are valid. This means that you have the right to get the regular warranties as the manufacturer of the product has determined. These warranties are specific for each product. Check the manufacturer's website for more information.
Xpert Data delivers product of a high quality and strives to handle your order carefully. In spite of that it could happen that you are not completely satisfied with the delivered product or that a unexpected problem occurs. In that case we will do our utmost to search for a solution for this problem.
If you, as partner, have a problem with a DrayTek product, you can contact DrayTek Netherlands, they handle the RMA products self. If you have a problem with the other products we deliver, Xpert Data will handle it.